Last month I had the opportunity to attend the WriterUA Conference in Memphis, TN. This was my first time attending WritersUA, so I was excited, but not entirely sure what to expect. I thought I’d share my experience to help some people who may be trying to decide on a conference to attend for 2013. …

Today MadCap Software released version 8 of its flagship help authoring tool, MadCap Flare, and I think there is a whole lot to like about it. I was lucky enough to be a beta tester for Flare v8, and I’m excited to share with you some of the great new features you’ll find in v8. …

I posted today to the TECHWR-L list in response to a question about the types of files in Flare. There seems to be some confusion about whether or not Flare uses XML or XHTML or HTML files. The short answer is “yes.” Here’s the long answer. When we talk about file types in Flare, there …

In today’s information age, I suppose it isn’t surprising that the defining characteristics of community boundaries are changing. A generation ago, I think the term “community” generally included a geographic component. You were a community of technical communicators in Utah. You interacted with your community members in person. Your network consisted only of people you …

I feel like I should re-introduce myself as it has been so long since I’ve posted. Hi, I’m Paul Pehrson, proprietor of this site. It’s nice to meet you. (Again.) Whew. Got the formalities out of the way. What have you been up to for the last, oh, six months? I’ve been working away, busy …