Not too long ago, I found myself stuck between a rock and a hard place. I work for a large organization (30k+ world wide workforce), and I’m just one tiny fish in a very large lake. I was asked to provide help content in the form of a getting started guide for a piece of …
As a technical writer, I develop content for the applications I’m supporting. Often that includes designing content, images, and multi-media to provide the best user experience possible. As content developers, however, we have a responsibility (both legal and moral) to ensure that the content we are using is being used properly and legally. We live …